Bruce Hein entered the employment business in 2000 when he purchased Best Personnel. Since 2006 he has operated as part of Express Employment Professionals, the largest franchised staffing firm in North America. His mission is simple: to connect good workers with good jobs. “The worst thing we can do for our brand is put people into lousy jobs,” Hein says.
Even after so many years in the business, Hein continues to see himself as an entrepreneur. The connections that he has made in the community are integral to the business, and it helps having such a large reach through the Express franchise network. There are 39 Express franchises across Canada and more than 770 ISO-certified offices worldwide, but each location is individually owned. “We bring value to employers because we live and work in our community, but have access to international resources. I can recruit across North America for a position,” he explains. This reach also includes the support his office receives from Express Headquarters. “We know what legislative changes are coming and how they are going to affect our clients,” says Hein. “We even offer onsite training, seminars, white papers, and newsletters.”